ZenMate VPN Review: Good Streaming Choice, But ...

ZenMate VPN

2.22 EUR
5.2

Geschwindigkeit

7.1/10

Privacy

4.8/10

Equipment

6.3/10

Customer Service

7.0/10

Price

0.9/10

Benefits

  • Streaming is allowed and possible across all available locations.
  • Easy to use
  • Clear pricing
  • Reliable protection against DNS leaks through own record-free DNS servers
  • Simple browser extensions for Chrome, Firefox and Opera available

Negative

  • Only English speaking customer service available
  • Use of proxy servers and therefore no real anonymity
  • Filesharing limitations
  • Data will be shared with authorities at its sole discretion
  • Free version has security deficiencies

ZenMate VPN Test

ZenMate is an originally German provider, which in itself is a rarity. In the meantime, the service has been sold to Israel. We looked at what ZenMate can do - and what it doesn't. You can find all the advantages and disadvantages in our ZenMate test.

ProductZenMate VPN
Recommended applicationsAnonymous communicationSecure data transmissionBypass locks

Conclusion on ZenMate VPN

With the former German provider you get a very easy to use VPN, which you can use to turn geographic locks off and stream them in general. However, German content is a problem because the provider is blocked by Netflix etc. With data security, it doesn't look that rosy either, and file sharing is also not possible. In short: ZenMate is certainly not an ideal choice for the majority of users. You get far better performance from other providers for far less money.

Content

  • Our conclusion
  • The Company
  • Prices
  • Apps & applications
  • Speeds
  • Privacy
  • Download & Torrent
  • router
  • Gaming
  • To travel
  • Support
  • Functions & handling

The CompanyChange ZenMate location

VPN Suppliers mostly come from abroad, but not ZenMate VPN - at least in its beginning. The service comes from Berlin and was started by a young team 2012. Meanwhile ZenMate belongs VPN but as well CyberGhost VPN the Israeli investor KapeTechnologies. Since this takeover, however, further investments in the service in terms of new functions have been stopped.

ZenMate users currently have access to more than 2.600 servers in over 35 countries.

operating locationGermanyIsrael
billing location
Local legislation affects customer protection
Server locations71
No log files
Own DNS server
Virtual Server
Dedicated server
RAM disk server
Owner of the hardware
Owner of the IP addresses

The ZenMate VPN Prices

To test ZenMate once, you can get the free 7-day tour (or use the ZenMate browser extension for Opera, Firefox or Google Chrome). A good thing, then you know where you are before you put money in your hand. After that, you still have the option to take advantage of the 30-day money-back guarantee. In any case, we have one thing to consider: For its price, ZenMate does not offer what other comparable providers offer their customers.

Costs / tariffs
Free use
Tariff (1 month)9.99 EUR
Tariff (6 months)32.34 EUR (per month 5.39 EUR)
Tariff (18 months)39.96 EUR (per month 2.22 EUR)
Number of concurrent connections per account5
test optionsRefund warranty

Software & Apps

ZenMate is available for a variety of applications - MacOSX, Apple iOS, Android and Windows. Open is the protocolVPN used, which is known for its safety. There are also free, simple and quickly installable extensions for Google Chrome, Opera and Firefox. This is of course a good thing in itself. However, you as a user must be aware that such a browser extension only protects you from data that also goes through the browser! With all other applications you are still not protected!

Available protocolsL2TP / IPSecOpenVPN (TCP)OpenVPN (UDP)PPTPSSL / Proxy
Own applications / appsAndroidApple iOSChrome extensionFirefox extensionMac OSXOpera extensionWindows
KillSwitch function
Language of the applicationsGermanEnglish

ZenMate applications

Geschwindigkeit

We also looked at the speed of ZenMate. In the premium tariff, we were able to achieve quite good results. The user is also not limited in this tariff. As far as torrenting is concerned, the speeds here are not sufficient, especially since we suspect that limitations are being implemented here.

Maximum speed tested
Download
0
Kbps
Jitter
0
Ms
Ping
0
Ms
Upload
0
Kbps
Germany | 12.06.2020

Privacy with ZenMate

By using proxy servers, the provider can view and save all your transmitted data. The proxy server stands between you or your PC as the sender and the recipient of the website. But after ZenMate VPN these servers are part of, at least the provider knows everything about you and your Internet activities. So you are not really anonymous! For a truly anonymous internet use are others VPNs recommendable, which forward your information only and catch them in any intermediate station.

The log files are not only saved, they are also passed on to authorities etc. You can even find this out in the official terms and conditions of ZenMate! This means that you are not safe from warnings - and that can be expensive!

Anonymous on the Internet
Altered virtual location
Protection against requests for information
Gen. Prevent monitoring
Prevent targeted monitoring
No log files
Obfusication (masking)

Streaming with ZenMateZenMate VPN Review: Good choice for streaming, but ... 1

ZenMate is one step ahead when it comes to streaming. Actually. Because your streaming pleasure with the provider is unfortunately limited to non-German-language services. The German Netflix, Amazon Prime and others block ZenMate VPN. But with the free version you already have the opportunity to overcome geographic barriers in at least 4 countries.

Streaming TV and video content
Use on the home router
Use with KODI
SmartDNS
FireTV app
Avoid warnings
Supported streaming platforms

File sharing / torrent with ZenMate

What ZenMate can boast of when streaming loses in terms of file sharing. The provider is simply not recommended for this. First, the speeds are not sufficient, as our speed tests have shown. ZenMate apparently even restricts traffic. Second, ZenMate only offers real protection in the premium tariff and cannot have port forwarding. And because we are in the process: Thirdly, ZenMate already points out in its terms and conditions that file sharing is not permitted.

Download and torrent
Torrent usage allowed
Own torrent server
Avoid warnings
Port forwarding

Online Gaming

ZenMate does not have its own apps for online gaming. You can still connect your game console to the service via data forwarding. ZenMate shows you how this works in special instructions - also for Playstation etc.

Online Gaming
Low latency
Use on game consoles
DDoS protection

ZenMate on the move

I pack ZenMate in my suitcase? Probably not. The service does not offer the features you need for a free, functioning Internet in restrictive countries like China.

VPN for travel and abroad
Use in restrictive networks (China, hotels)
Obfusication (masking)
Protection in insecure wifi networks
Shadowsocks or SOCKS5

Support

If you need support from ZenMate customer service for anything, you have to be content with English. Despite German roots, there is no German-language support (anymore) - pretty sad actually.

Customer Service
Language of the applicationsGermanEnglish
Customer ServiceEmailFAQ website
Language in customer serviceEnglish

Functions & handling

A big plus of ZenMate is the uncomplicated handling. You are almost instantly in an encrypted connection without further settings. Comfortable for you as a user, but the reduced settings also mean less adaptability and in some cases less security.

In terms of functions, ZenMate offers malware protection, which is already included with Google Chrome anyway and can be activated in the browser. In addition, a well-functioning tracking protection, which the user cannot set individually.

special functions
AlwaysOn server
Automatic IP change
Dedicated Server
Own DNS
Own hardware
firewall
Shared IP
IPv4
IPv6 (new)
No log files
KillSwitch
Load balancing
Malware filter
Multi-Hop VPN
Neuro routing
Obfuscation (mask)
Own IP addresses
Own torrent server
Port forwarding
RAM disk (k.HDD)
SmartDNS
Static IP
Tracking Blocker
Virtual Server
VPN-to-TOR

Our alternative recommendation

If you are looking for an inexpensive alternative that still has a lot to offer, you are in Surfshark correct. The young provider is innovative, offers many functions and consistently good overall performance.

Alternative to ZenMate: Surfshark VPN
Alternative to ZenMate: Surfshark VPN

Created on:07/19/2019

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